Company Recognition

Businesses with over 85% customer satisfaction levels at the end of each quarter are recognized with the Mystery Shopper Pros Certificate of Excellence.  It focuses on the service standards rated by your own customers. 

This Certificate is based on:

•    Overall Perception

•     Timeliness

•     Communication

•     Understanding of Customer Needs

•     Friendliness, Politeness

•     Care and Attention

•     Presentation / Cleanliness

•     Value / Strengths                             

 

                                                                                                                   Annual Award*  

         

We also believe in celebrating the success of our top performer who achieved overall excellence.  This award is presented to the best performer at the end of every year.

*Must have a minimum of 20 shops per year.  ** Actual award may vary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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MSP Services, LLC